Meetings May 10, 2026

Postmortem — March 12 API Outage

Engineering Google Meet

https://meet.google.com/pm-outage-001

Summarized

Live Transcript

No transcript segments available.

AI Summary

Overview

Root cause was a misconfigured rate limiter deployed in v3.4.2 that caused cascading timeouts under load. The incident lasted 47 minutes affecting 12% of API requests. The team identified three remediation steps and updated the deployment checklist.

Key Points

•Root cause: rate limiter misconfiguration in v3.4.2
•Impact: 47 minutes downtime, 12% of API requests affected
•Detection was delayed by 8 minutes due to missing alert threshold
•Rollback completed in 6 minutes once identified

Decisions Made

Add rate limiter config to deployment checklist
Lower alert threshold for 5xx error rate from 5% to 2%
Implement canary deploys for config changes

Action Items

Lower 5xx alert threshold from 5% to 2%

Jordan Lee · Due May 17

Add rate limiter config to deployment checklist

Jordan Lee · Due May 11

Roll back v3.4.2 rate limiter configuration

Marcus Park · Due May 8

Commitments Made

View all →

Implement canary deploys for config changes

Jordan Lee → Engineering Team · Due Jun 3, 2026

Add rate limiter to deployment checklist

Jordan Lee → Engineering Team · Due May 11, 2026

Started: May 10, 2026 10:14 Ended: May 10, 2026 11:15 Team: Engineering

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